issues and concern upon downloading the token

[RAYMOND TROMATA]

NO RECORD FOUND. iya remarks..Paunsa ma solve po..?

[Oliver]

This are the possible fixes sir..
1. Update your pts ensuring no errors and TIN do not have -.
2. In the PTS ID textbox of SilVerTek Authenticator window, remove 0s before the PID.
3. Retry to activate and download Usertoken.

[URhonor]

Pls provide screenshot. 

Possible solutions
* Update your data in the PTS , TIN must not be hyphenated.

[anabella ambus]

sir pls help.. still no record found during activation of my account on silvertek. I followed all the instruction. thanks what shall I do po?

[Oliver]

Message me on my FB messenger.. Last option is to send me your information so that I can create a token for you.